Why Professional Skills are Important in Financial Services

Top banks, credit unions and financial institutions go beyond just compliance training. Providing professional skills training is a key differentiation in on-boarding and training programs. When employees are provided a well-rounded training, that includes BOTH regulatory issues and effective business operations, companies can achieve even greater success.

What are Professional Skills?

Professional skills, or soft skills, are career-based knowledge that go above and beyond the job function. Professional skills are attributes such as communication, time management, leadership or conflict resolution are essential to individuals, organization wide.

Why are Professional Skills Important?

There are benefits for professional skills training to both the employee and the organization.

Employee Engagement

Just because an employee has completed their on-boarding, or degree, doesn’t mean they should stop learning. Professional development not only empowers them to meet the expectations of their role, but also to excel at it. Learning and developing professional skills should be a continual process throughout their career.

Operational Benefits

Professional development keeps employees engaged and boosts morale. When employees participate in personal skills courses such as a personal productivity, they are often are able to get new ideas which inspires them to improve in their current roll. If employees are more excited about their work, typically, they put in more effort, produce higher quality results and are overall happier. Organizations who provide professional skills development opportunities are investing in their employees, and in turn, strengthening the backbone of the business.

Banking Post-Pandemic

Training Needs & Risk Assessment

OnCourse Learning provides a comprehensive training assessment tool for your financial institution’s compliance and professional development programs. We can help you identify gaps and develop a plan to provide a framework for developing the training programs your financial institution needs.

COVER_Training Needs &Risk Assessment
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Banking Post-Pandemic

Top banks, credit unions and financial institutions go beyond just compliance training. Providing professional skills training is a key differentiation in on-boarding and training programs. When employees are provided a well-rounded training, that includes BOTH regulatory issues and effective business operations, companies can achieve even greater success.

What are Professional Skills?

Professional skills, or soft skills, are career-based knowledge that go above and beyond the job function. Professional skills are attributes such as communication, time management, leadership or conflict resolution are essential to individuals, organization wide.

Training Needs & Risk Assessment

OnCourse Learning provides a comprehensive training assessment tool for your financial institution’s compliance and professional development programs. We can help you identify gaps and develop a plan to provide a framework for developing the training programs your financial institution needs.

REQUEST A COPY

Why are Professional Skills Important?

There are benefits for professional skills training to both the employee and the organization.

Employee Engagement

Just because an employee has completed their on-boarding, or degree, doesn’t mean they should stop learning. Professional development not only empowers them to meet the expectations of their role, but also to excel at it. Learning and developing professional skills should be a continual process throughout their career.

Operational Benefits

Professional development keeps employees engaged and boosts morale. When employees participate in personal skills courses such as a personal productivity, they are often are able to get new ideas which inspires them to improve in their current roll. If employees are more excited about their work, typically, they put in more effort, produce higher quality results and are overall happier. Organizations who provide professional skills development opportunities are investing in their employees, and in turn, strengthening the backbone of the business.

Improved Customer Interactions

Today’s financial sector involves rigorous deadlines, challenging objectives and new information without prior notices. Employees need to be independent thinkers and able to work collaboratively in order meet the needs of their customers. Providing professional skills education, empowers financial institutions to build and maintain stronger customer relationships.

Spike in Digital Transformation

While the world is being forced to go digital, financial professionals need to feel and be up to date on the changing trends. Staying motivated and in tune with industry trends and advancements drives success from the board room to the front line. Professional skills courses such as, Artificial Intelligence in Financial Services, keeps staff well informed of new industry terms and emerging changes and techniques.

Creativity & Innovation

Now, more than ever, financial services need to demonstrate the ability to remain sharp, learn quickly and quickly innovate. Institutions who can think outside of the box, predict conflict, and better yet, provide creative resolution are highly valued.

Tips to Provide Professional Skills Training

  • Select the right training partner. You need a partner who can meet both your compliance training and your professional skills development needs.
  • Encourage curiosity. Ask your employees what they are interested in. Be open to offer professional skills training opportunities that match their interests. According to a recent study by Gartner, connected learners are 65% more engaged.
  • Provide variety. When providing professional skills learning opportunities, it’s important to acknowledge that not all learn the same. Courses can be provided in various formats: online self-paced, videos, live and webinars.

Within the financial services sector, there are many providers of compliance training. However, in a world where managing vendors can be a full-time job of its own, consolidating is key. Find an education provider who can meet your compliance and professional skills training needs. It’ll be easier for both your training manager and employees.

Rachel Davis - Product Manager at OCL

About OnCourse Learning:

At OnCourse Learning, we provide compliance training and professional development education for your entire staff – from the frontline to the boardroom. Through our Learning Management System, your people get educated and certified – and your financial institution can efficiently manage complexity, change and growth.

LEARN MORE
Rachel Davis - Product Manager at OCL

About OnCourse Learning:

At OnCourse Learning, we provide compliance training and professional development education for your entire staff – from the frontline to the boardroom. Through our Learning Management System, your people get educated and certified – and your financial institution can efficiently manage complexity, change and growth.

LEARN MORE
By |2021-01-29T11:54:09-06:00May 5th, 2020|Bank, Credit Union, Financial Services|0 Comments

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