Home/The Need for Human Interaction in the Digital Mortgage Experience

The Need for Human Interaction in the Digital Mortgage Experience

In today’s world, customers have come to expect a digital experience from their lending institution. The mortgage application process is no
longer pen and paper. It’s digital signatures, loan status portals and affordability calculators. It’s no longer whether customers want digital
tools. It’s a matter of when and how.

Is human interaction still needed with the advancement of the digital mortgage experience? The answer is yes.

You may also like:

E-Book

Enhancing Learning Experiences with AI-Powered Course Development

Recent rapid advances in artificial intelligence (AI) have created immense potential for simplifying L&D processes and developing training programs more efficiently than ever.
View e-book
Regulatory Compliance Updates for Banks & Credit Unions – March 2024 Recap
Regulatory Compliance Updates

Regulatory Compliance Updates for Banks & Credit Unions – March 2024 Recap

There were two noteworthy regulatory and compliance updates for banks and credit unions in March of 2024. Below are the details on these changes and how they affect you and your institution.
View regulatory compliance updates
Course Update

March 2024 Online Course Updates

A summary of the March 2024 online course updates.
View course update
Empowering Growth: Cultivating a Dynamic Training Environment in Your Bank
Blog

Empowering Growth: Cultivating a Dynamic Training Environment in Your Bank

Bank training programs in small banks can offer employees training that supports their professional development, which can lead to improved employee retention and customer satisfaction. In this article, we’ll discuss actionable strategies for cultivating your small bank training department, and ways you can empower employees to thrive with the fast-evolving banking industry dynamics.
View blog
2020-06-30T08:57:53-06:00